Like most people, you probably don’t think about customer service much until you need it. You want it to be easy to find and quick to fix your problem when you do need it. That is where PaybyPlateMA really shines.
Their customer service team is available 24 hours a day, seven days a week to help you with any problems. They are also always making changes to their process to make sure they can solve your problem as quickly and easily as possible.
Customer service for ezpass
You can get in touch with their customer service team through their website or by calling their IVR system. PaybyPlate Ma’s customer service center is open, but you need to make an appointment ahead of time if you want to go there in person.
It’s also important to note that you can’t just walk into one of these official centers without an appointment. Besides that,
That’s why you should never be afraid to contact PaybyPlateMA’s customer service team if something goes wrong with your account.
As soon as you choose a location, below you will see all of its contact information and hours.
Once you click the “Book an Appointment” button, you’ll be taken to a new site where you can make your appointment. You just need to fill in your first and last name, as well as your cell phone number.
After sending in the information above, you will need to pick a service from the ones that are offered. Then you can pick a time from the ones that are available and confirm your reservation.
Online Help for Customers
If you need help with E-ZPass MA or Pay By Plate MA, you can contact the official customer service team at these numbers:
- Call the ezpass customer service line at (877) 627-7745 or email customer.service@ezdrivema.com.
- You can also write or fax your question to the address below.
- Click on this link to talk to a customer service rep.
- The customer service center for EZDriveMA is at 27 Midstate Drive.
Auburn, Massachusetts 01501-1800
Fax: (508) 786-5222
There are no open appointments. What should I do now?
Since the portal doesn’t show any appointments, you’ll have to wait and come back during business hours.